17 August 2007

Thomas Recall Progress

I ended up sending back our affected trains more than a month after the recall was announced, due to health issues and subsequent surgery. I was worried we wouldn't receive anything till late Fall, but was pleasantly surprised at how quickly RC2 responded.

July 24, 2007 - Sent 4 engines/cars, 1 tender, and 1 sign back to RC2, by USPS Priority Mail with delivery confirmation and insurance ($7.30).

July 26, 2007 - Package delivered to RC2.

August 2, 2007 - Received e-mail from RC2 acknowledging receipt of recalled items.

August 13, 2007 - Received "free gift" (Oliver, which we already have).

August 17, 2007 - Received postage reimbursement check ($2.32) from RC2.

Hopefully, James, Skarloey, the Sodor Line Caboose, the Yellow Boxcar, and our stop sign will arrive within the next month or so!

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